From the outset of the Covid crisis we have done everything we know how to protect you and your holiday . Safety was, and remains, our top priority.
We are proud to have been awarded the Internationally recognized Good to Go kitemark.
This scheme was closed in 2022 as the pandemic officially closed down – however we all know that COVID has not gone away and other infectious things always have existed- so we are continue to take precautions for your safety – with or without an officially badged scheme.
Book and pay with confidence
A deposit of £100 is required to secure your booking. We take cards via a secure bank system for your peace of mind.
Your remaining balance is payable about 8 weeks before arrival. Slightly longer in the case of Christmas bookings
In the event that we are again required to lockdown or your home area is locked down for the dates booked you can obviously not come- but your payment is NOT LOST!
Since this outbreak first began we have been offering date transfers within 12 months of your original booking at any of our cottages if we were required to close By LAW. 100% of what you have paid us was/is transferred as a credit to the cost of the new date and you can probably find something at or very close to the same price (you can pay a little extra for a more expensive option or we will refund the difference if you select something less expensive ). If a date change is really not possible we will offer a full refund but the date transfer is by far the most popular option- that way you do get a holiday even if delayed! We make no admin charges for this considerable effort but please note it only applies when the amendment is caused by LAW- not your illness or change of plans. Please insure.
We strongly recommend you to buy travel insurance which will now cover most situations as well as COVID- other situations do occur!
As from 03 May 2022 and after almost 20 years as...
Following the winter 20/21 UK lockdown...
Book your staycation in Monmouthshire, Wales –...
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