We are doing everything we know how to protect you and your holiday following this difficult situation. Safety is our top priority.
We are proud to have been awarded the  Internationally recognized Good to Go kitemark.

It is probable that this scheme will be closed in 2022 as the pandemic officially closes down – however we all know that COVID has not gone away and we are continuing to take precautions for your safety with or without a badge!

Cleaning  with added safety

  • We are sending out to every booking a hugely informative app instead of hard to sanitise paperwork in the cottage
  • We have a safe self check -in process which allows full social distancing
  • We are using professional anti-viral disinfectant  products throughout our houses, with careful attention paid to heavily touched items.
  • Your cottage  is thoroughly aired before your arrival
  • Some non essential items such as books and board games have been removed if difficult to clean
  • Our whole team of cleaners and owners who prepare the cottages have been vaccinated for our, and your, safety
  • Our hot tub is carefully sanitised according to governing body guidelines
  • All our procedures will continue to be reviewed  and will remain in accordance with , or stricter than, Government guidelines

Book  and pay with confidence

A deposit of £100 is required to secure your booking. We take cards via a secure bank system  for your peace of mind.

Your remaining balance is payable about 8 weeks before arrival.

What if there is lockdown again?

In the event that we are again required to lockdown or  your home area is locked down for the dates booked you can obviously not come- but your payment is NOT LOST!

Since this outbreak first began we have been offering date transfers  within 12 months of your original booking at any of our cottages. 100% of what you have paid us will be transferred as a credit to the cost of the new date and you can probably find something at or very close to the same price (you can pay a little extra for a more expensive option or we will refund the difference if you select something less expensive ). If a date change is really not possible we will offer a full refund but the date transfer is by far the most popular option- that way  you do get a holiday even if delayed!

We make no admin charges for this considerable effort.

Its not just Covid. Please insure!

We strongly recommend you to buy travel insurance which will cover most situations other than COVID- other situations do occur!

 

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