Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books ( and they were plastic wrapped during the pandemic which meant many did not ) – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or we were only advised about a problem after those guests had departed when there was nothing we could do to make it better.

Lovely cottage for a great getaway.

Everything provided that we needed. Would definitely recommend

Thank you for Foxes Reach

The Morgans

Cornwall

Foxes Reach "Would definitely recommend" - February 2022

Another lovely stay at the cottage and our first Christmas back in Wales for 40 years.

The cottage looked beautiful with the lights on when we arrived and the Christmas tree and decorations were a lovely touch.

Thank you

Peter and Mary Jarvis and Charlie the Newfi (Newfounndland)

 

 

Vanilla Cottage The Cottage looked beautiful - December 2021

Lovely cottage, lovely hot tub, the most comfortable king size bed!!

Thank you

Debbie

Foxes Reach "the most comfortable king size bed!" - December 2021

Wow misty mornings and rainy afternoons, warm sunshine and golden leaves.

We have loved our walks and to return to such a comfortable house.

And then it was that view. Fabulous,

See you soon

Smith family

Portsmouth

 

Tintern Abbey Cottage "Such a comfortable house -

What a beautiful cottage and location

We were blessed with the weather, which allowed us to explore the very scenic area.

Welcoming gifts were enjoyed by all. Would do it again and will highly recommend.

Thank you

The Thicker family

Bridgwater

Tintern Abbey Cottage "Will highly recommend" -

What a wonderful stay we have had

Fantastic sunshine and so comfortable

Sarah

11 October 2021

Tintern Abbey Cottage "So comfortable" -
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