Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

“We have enjoyed our week in this lovely cottage very much. The Dean Forest Railway is worth a visit. You can have a ride on a steam train on Sundays.We hope to come back one day!
Julie, Mike and JB Beagle March 09”

Julie, Mike and JB (Beagle) - March 2014

“We came back for our second visit( April 09). Our two labradors enjoyed the walking- especially down to Tintern. We walked across the River by Abbey Mill and then along the River bank and back a different way from Brockweir. The Wye Valley is a peaceful heaven. This time there were 4 of us plus the dogs. Next time there will be two so now we are trying to decide whether we will try Vanilla or come back to Foxes Reach again as we love the extra space…..
Caulfield party April 09

Andrew and Claire Caulfield -

“Like several of the writers in the guest book we enjoyed walks in Tintern near the Abbey and along the river.These walks completed a wonderful time. Thank you for the wine and special fruit vodka. This latter helped us sleep 10 hours the first night! The time has gone too quickly and the peace and quiet was appreciated,
We did not try any of the local eating houses but enjoyed cooking in a well presented kitchen and the discovery of what was where for us to use. Thanks!
Richard and Elizabeth January 2009”

Richard and Elizabeth -

“We were there for just a short visit before Christmas, right as you were putting up the real tree and lights for your lucky visitors.It really did look like the website which isnt always the case and we thought it looked fantastic. We only have a fake tree at home, very pretty but this smelled so good – and the house was warm on an icy weekend ! I hope we can book a whole week for next time.
Sue and Mike J
December 08

Sue and Mike J -

“Thank you so much for the warm welcome. We found the cottage spotlessly clean and so cosy.Your garden is brilliant and we sat hours on the terrace watching the birds and butterflies You dont find it everywhere and we enjoyed the difference. We have already re booked and look forward to seeing you again!
Mary Price August 2008”

Mary Price -

“We enjoyed a restful week at Foxes Reach, just what I needed after an unexpected 5 days in hospital.The Wye Valley is so beautiful and it was interesting to see the river in flood. Thank you for providing a lovely cottage in a wonderful location for visitors to enjoy.
Bobbie Hosie and family”

Bobby Hosie -
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