Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

“A wonderful cottage in a wonderful village. Every aspect has been thought out and executed to a very high standard. Thank you. We will be back!
Lee and Rebecca Connolly
Manchester
November 01-08 2009

Lee and Rebecca Connolly - March 2014

Still a lovely place to stay

Thank you for all your special touches!

Lyn Shaw and family
August 2009″

Lyn Shaw -

“Had a fantastic week in this beautiful homely cottage and we wish we could stay longer

Thank you for a lovely week would come back again and will recommend to our friends

Many thanks

The Thornton family and Ruby (the dog)
August 2009”

Thornton Family -

“We arrived to a lovely welcome. The cottage is ideally situated for access to all attractions and yet is in a very quiet and peaceful location.The Big Pit, the National Showcaves of Wales, Puzzlewood and Clearwell Caves all kept our grandson happy for the whole time we were there. Good places to visit.We have had a lovely week and the weather has even been kind!
Heath Party from dorset August 2009”

Heath Party -

“Foxes Reach was the best cottage we have ever stayed at. Very clean and well equipped and in a beautiful area with such a lot to do.
Thank you to the lovely neighbour Jonathon who helped so kindly when something silly happened to us, we hope you will all enjoy telling the tale. Thank you again!
Williams party June 09”

Williams Party -

“We thoroughly enjoyed our stay in this lovely cottage. Mixed weather of hot sun and one wet day but managed to ge to the beach twice which the children loved.
Highly recommend Llantwit Major for all ages- good rockpools and good surfing. Cardiff was fantastic -one day wasnt enough! Puzzlewood was magical and we were lucky enough to visit while a Dr Who crew was filming. teenage sons very excited!The hot tub was wonderful, very relaxing. thanks so much for the warm welcome and all your thoughtful extras . Much appreciated. You should market the vodka!
The Davis Family x 5 August 09”

Davis Family -
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