Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

Lovely cottage, excellent location. All things considered the weather wasn’t too bad and managed to get out birdwatching most days. We visited numerous excellent locations eg Newport Wetlands, New Fancy Viewpoint in the Forest of Dean and on the river Usk just west of Abergavenney.
Once again thanks for the use of the cottage
Christine and Gus Horsley
Cornwall

Christine and Gus Horsley - February 2016

We were looking for a perfect retreat to hide away and recharge after a hectic year. It has been an amazing week. Couldn’t wish for better. The cottage is delightful like being at home. The little extra touches make it perfect.
Really enjoyed it. Keep up the good work you two it really does make a difference spending time in a place well cared for. We will definitely be back.
Tina and Paul Brereton

Tina and Paul Brereton -

Thank you for making our first Valentines weekend so memorable, beautiful cottage, attention to detail, clean and comfortable. We loved it and will look to return again.
Thanks again
Emma and Steve

Emma and Steve -

A lovely relaxed long weekend stayed here to visit our son at Cardiff University but made the most of the sutrounding area as wekl. Went to Sugar Load Mountain and had lunch at The Mings Arms – dog friendly in tge bar in Abergavebney. Also went to Usk Castle – bizarre!. Going to Raglan Castle on the way home.
Lovely cottage, comfortable, cosy and warm. We will certainly atay again when visiting Cardiff
Thank you
Katerina and Ian
Shropshire

Katerina and Ian -

Our first visit to the Wye Valley and it has come to an end all too soon. Superb well equipped cottage in a fabulous location overlooking the Abbey. Warm welcome from Fiona and a friendly “technical” visit from Malcolm.
As we have only scratched the surface exploring the area, surely we will be booking further visits to Abbey Cottage
Sue and Steve Fisher

Sue and Steve Fisher -

We have stayed in many cottages in recent years from Devon to Wales to Scotland to Ireland to Lincolnshire to Lancashire….and this has to be the best by far!
Peter Attwell and Family
Barry, South Wales

Peter Attwell and Family -
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