Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

Fantastic accommodation and location. We all had a lovely time including the “little ins”
Ken and Alyson

Ken and Alyson - July 2014

We enjoyed a relaxing week in Abbey Cottage and the beautiful surrounding area. The cottage is very well appointed and presented beautifully.
If visiting with a four legged friend who loves water, then a visit to Mallards Pike and Wenchford in the Forest of Dean are first class.
Sunday lunch in the Fountain Inn, very nice and very welcoming after a longer than expected walk to get there (dog friendly).
Local beer (Kingstone Brewery and Wye Valley Brewery) very refreshing after walks in local countryside.
All in all, a very enjoyable week.
Malcolm and Sam Bennett
East Grinstead

Malcolm and Sam Bennett -

This is a wonderful, tranquil place to stay. Fiona did a fantastic job in preparing everything to the highest standard. Outstanding!
The best things were:
Evening walks around Tintern in woods and along river
3 Castles walk (White Castle, Grosmont, Skenfrith) fabulous scenery but a lot to d in me day.
Raglan Castle, especially the views from the tower at the back Chepstow and Castle, especially the tiny medieval walled garden!
Tintern Abbey – go early before it gets busy.
Meridee Bailey and Gareth Pritchard
Adelaide
Australia

Meridee Bailey and Gareth Pritchard -

Lovely week spent at Foxes Reach. Looking forward to returning in November and next year.
Peter and Margaret
West Wickham
Kent

Peter and Margaret Sims -

Another fantastic week- the weather has been perfect as has the cottage! We came last year at this time, and we don’t believe you have rain!!
We took Holly the dog for lunch at the little Italian restaurant in Usk on one of the days and sat in the courtyard at the back and had a lovely long lunch and a bottle of wine- a very relaxing afternoon had by all!!
Thanks
Andy and Katie Grantham and Holly the dog.
Sheffield

Andy and Katie Grantham -

Had a fantastic week and blessed with good weather!! Our dogs loved it too.
Highly recommend the Inn at Penallt for dog-friendly pub meals.
Linda and Neil
North Wales

Linda and Neil - June 2014
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