Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

Another great time at the cottage, which is better than ever! We enjoyed a relaxing week and thank you very much.
The Terrell family
Dorset

The Terrell family - September 2014

We had a wonderful time. Splendid location. Lovely drives out to local cycle rides. Cottage lovely with very good facilities.
The Whitmarshes
Surrey

The Whitmarshes - September 2014

Very impressed on arrival, lovely cottage- well equipped, more than expected nice touches egg Bonios for the dogs. Kids loved the garden. Everyone enjoyed the hot tub. Great area enjoyed exploring. Even enjoyed venturing out to find local shop.
Great walks for the dogs.
Would definitely come again. Very impressed overall.
Thanks from all of us.
Jen, Vicky and the kids.

Jen, Vicky and the kids -

Although the weather was not at its best, we had a delightful holiday in your lovely cottage. The surrounding area provides all the family with a wonderful choice of adventures. We particularly enjoyed the Forest of Dean railway, Tredegar House and country park and Symonds Yat West and East including a Kingfisher boat cruise.
We loved the garden and especially the hot tub.
Thank you for all that kind treats you left for us.
The Price family from Blackpool and Chessington

The Price family from Blackpool and Chessington -

The cottage has been a lovely relaxing place to come back to after many castle visits – Castle Coch and Raglan were both highlights. Lots of lovely walks and so many places to visit. The Black Bear and Nags Head both served good meals with great service.
10/10.
Martin and Tracey Pirouet
Jersey

Martin and Tracey Pirouet -

Have had a wonderful time in this beautiful cottage. During the week we’ve been to Puzzlewood, Clearwell Caves and Enchanted Forest, The Roman Museum amphitheatre and baths,and The Big Pit, Bristol Zoo, Chepstow Castle and Symonds Yat. Really, really don’t want to leave.
Eating, we’ve eaten in The Anchor,, Royal George Hotel and the Rose and Crown for dinner- all lovely, fab food and friendly welcome.
Thanks so much
The Jones family
Dartford Kent

The Jones family - August 2014
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