Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books ( and they were plastic wrapped during the pandemic which meant many did not ) – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or we were only advised about a problem after those guests had departed when there was nothing we could do to make it better.

What a fabulous cottage in a stunning location. Our family of 6 have loved our week in Tintern. Beautiful scenery and lots to do. We have canoed, rock climbed, cycled and walked – and ate very well at both The Anchor and the Wild Hare. The craft shops were lovely and we picked up a couple of paintings at the Boat shed to remind us of a fantastic holiday in the Wye Valley. Thank you!

The Morgan / Davy family

Great Leighs

Essex

Tintern Abbey Cottage What a fabulous cottage 25th July 2020 - August 2020

Only 2 months since our last visit: this is our eigth Monmouthshire Cottages hoiday and our sixth in Tintern, so maybe we like it here!

We hope to see you again in the not too distant future.

Hannah and Brian

Winkleigh

Devon

"This is our eigth Monmouthshire Cottages holiday" Tintern Abbey Cottage 22nd June 2018 - August 2019

Fabulous view- fantastic kitchen- much appreciated by all the family.

Many thanks for alk the special touches eg wine, vodka and fresh flowers. Perfect visit.

Emma and family

Caerphilly

 

"Fantastic kitchen" Tintern Abbey Cottage 25th June 2018 -

Foxes Reach is a lovely cottage. Beautifully decorated and provides everything needed for a wonderful, relaxing holiday.

Thank you for a lovely holiday.

Rachel, Tony, Emily and Elliot Brett and Willow

"Foxes Reach is a lovely cottage." 21st July 2018 -

The cottage is beautiful, can’t fault anything. We had everything we needed, it was clean and welcoming and the bed was really comfy. Its been a really hot week here, the living room stays lovely and cool during the day and the patio area is a lovely suntrap.

Would definitely recommend Vanilla Cottage to friends and family.

Sarah and Greg Morley

Lichfield

Staffs

"Would definitely recommend Vanilla Cottage to friends and family" 26th July 2018 -

Lovely, well equipped cottage in a great location- everything we needed. We arrived later than planned so finding the table laid with a bottle of wine was especially welcomed- thank you.

We hope to return soon.

Sally and Tim Chandler with Earl the Labrador.

Yeovil

Somerset

"Well equipped cottage in a great location" Vanilla Cottage 30th July 2018 -
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