Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books ( and they were plastic wrapped during the pandemic which meant many did not ) – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or we were only advised about a problem after those guests had departed when there was nothing we could do to make it better.

Lovely week spent at Foxes Reach. Looking forward to returning in November and next year.
Peter and Margaret
West Wickham
Kent

Peter and Margaret Sims - July 2014

Another fantastic week- the weather has been perfect as has the cottage! We came last year at this time, and we don’t believe you have rain!!
We took Holly the dog for lunch at the little Italian restaurant in Usk on one of the days and sat in the courtyard at the back and had a lovely long lunch and a bottle of wine- a very relaxing afternoon had by all!!
Thanks
Andy and Katie Grantham and Holly the dog.
Sheffield

Andy and Katie Grantham -

Had a fantastic week and blessed with good weather!! Our dogs loved it too.
Highly recommend the Inn at Penallt for dog-friendly pub meals.
Linda and Neil
North Wales

Linda and Neil - June 2014

Thank you for letting us stay in this lovely cottage- it was wonderful.
John and Mariska Keizer
Netherlands

John and Mariska Keizer -

A lovely three days in a beautiful cottage in a quiet relaxing setting. The cottage is so well equipped and really carefully thought out. Enjoyed the local walks and had good meals at both the Rose and Crown ( a little rough and ready but lovely landlady) and the Anchor Inn. Both cottage and locality very dog friendly. Looking forward to returning in September.
Lyn and Paul Richards
Hampshire

Lyn and Paul Richards -

Although we arrived in part, and eventually all together we had a great time, in this lovely part of the world. The cottage was a total delight and all the little touches were so thoughtful. We had some lovely walks, our little Robbie the Westie has been in “doggie” heaven, he is going home to rest!!
Many thanks for the lovely “digs”
The Mawson and Mullen families
Southport, Lancashire

The Mawson and Mullen families - June 2014
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