Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or  sometimes we were  inexplicably only advised about a problem after those guests had departed when there was sadly nothing we could do to make it better.

Beautiful weather all week – definitely a microclimate!. Walked to the top of Sugar Loaf and Llantony Offa’s Dyke – anazing views. One days fishing on the Usk also caught 6 trout and returned.
All in all a super week in Vanilla Cottage
Thank you.
Chris Flemmingtons and Hilary Slelton

Chris Flemmingtons and Hilary Slelton - May 2015

The owners can be justifiably proud of this beautifully renovated cottage. It has been wonderful to look out of the windows and see Tintern Abbey just over the road. We have been blessed with beautiful weather and have seen the Eye valley at its best.
Thank you Fiona and Malcolm for the came, Welsh cakes, flowers, Australian flag, an attractively set table and other touches all aimed at naking ys feel at home.
AS we are from Australia, we probably will not be back, but weve had a memorable time here.
Thank you!
Bradley Class
Mont Albert
Victoria
Australia

Bradley Class -

The temperature hit 20C and so it was bar b q time, yes really the weather was amazing for April and we all caught the sun. We enjoyed the hot tub.
We can recommend the Fountain for Sunday lunch and the R Dr and Crown was very good too.
It has been our first c trace holiday, but won’t be our last.
Many thanks
Higgins family
Kent

Higgins family -

For us this was a welcome extended weekend after a very busy few months. The cottage met our requirements of quaint and full of character in a rural location. The birdsong was Amazing, the countryside perfect and we had the bonus of sunshine every day!
We loved the comfortable bed and the window open to the stars. We walked up to The Black Bear which had good food and a warm welcome- everyone talked to us as if we were old friends. Such a friendly place.We shopped in Cwmbran and MONMOUTH AND launched in Tintern but mostly enjoyed the garden.
Thank you for every- especially the milk and cakes!
Jon and Annette Reynolds
Chessington
Bucks

Jon and Annette Reynolds -

What a lovely weekend with great facilities. Highly recommend The Forest of Dean, Symonds Yat (where we saw a family of boar) ans Elan Valley. All great for those of you with dogs. Second visit and will definitely be back. Thanks for the Eater treats.
Smith and Ashfords (Alex and Morf the dogs) Hampshire

Smith and Ashfords (Alex and Morf the dogs) -

A wonderful relaxing break in this lovely clean and spacious cottage. Great location for lovely walks and food. Ate at The Anchor Inn and The Fountain both great food. Dog totally worn out! Lovely time hopefully return soon.
The Van Der Kleijs, Charlie and Alfie
Hove

The Van Der Kleijs - April 2015
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