Reviews from our guests

There are several places where our guests leave us comments.

They  are written by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or we were only advised about a problem after those guests had departed when there was nothing we could do to make it better.

We have just spent another relaxing and peacefull time at this lovely cottage ( our seventh visit) It comes highly recommended for warmth, cosiness, facilities and real five star quality of welcome and appointment. Fiona and Malcolm have maintained these high standards for years now which is so very hard to do.An excellent venue for walking , cycling, sightseeing , shopping Pubs and restaurant and casual dining. What ever the weather!

Vanilla Guest - February 2014
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