Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books ( and they were plastic wrapped during the pandemic which meant many did not ) – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or we were only advised about a problem after those guests had departed when there was nothing we could do to make it better.

We have had a delightful stay in this welcoming and homely Vanilla Cottage. The walks have put Matty our Jack Russell in seventh heaven with all the trees to sniff, a change from beaches for her.
Thank you very much. Well catered for!
Latip, Ann and Marty Elfarissi
Anglesey

Latip, Ann and Marty Elfarissi - November 2014

Wonderful cottage, loved making the open fires (wood burner) and being cosy. Beautiful setting and lovely birds to watch and listen to. Thanks for all the special treats.
Tom, Davina and Cerys Drion

Tom, Davina and Cerys Drion -

Lovely cottage and thank you for the treats. Had a great time walking- Symonds Yat and along the river, the Monks Walk and best of all to the Devil’s Pulpit- what a view and 1000 year old Yew thrown in. Dogs loved it. Lovely meal at The Anchor Inn and lunch at Saracens Head near Symonds Yat. Another lovely lunch at Brockweir and Hewelsfield Community Shop and cafe.
Cate and Pat and Darcy and Quincy the dogs
East Yorkshire

Cate and Pat and Darcy and Quincy the dogs - November 2014

I’ve just arrived home after a lovely few days staying in your cottage. We really enjoyed ourselves. The cottage was beautiful. Warm and cosy and so tastefully restored.The Wye Valley was also beautiful, we’ve never been before and it is likely we will be back.
Darcy and Quincey, my dogs, had a great time too and say thank you for the biscuits.

Pat Smith

Pat Smith -

Fantastic return visit almost 12 months later – Thank you!
Corrigan
Portishead

The Corrigan family - November 2014

What a wonderful oasis to come back to after a long days walking. Thank you for the warm welcome on arrival. It’s a beautiful part of the UK and we hope to come back soon.
Amazed at all the hard work you had to complete to renovate the cottage in the photo album. Well done.
It was Amazing!
Rob, Anna, Matthew, James, John and Mabel (the dog)

Rob, Anna, Matthew, James, John and Mabel (the dog) - November 2014
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Vanilla Cottage

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