Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books ( and they were plastic wrapped during the pandemic which meant many did not ) – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or we were only advised about a problem after those guests had departed when there was nothing we could do to make it better.

“We were there for just a short visit before Christmas, right as you were putting up the real tree and lights for your lucky visitors.It really did look like the website which isnt always the case and we thought it looked fantastic. We only have a fake tree at home, very pretty but this smelled so good – and the house was warm on an icy weekend ! I hope we can book a whole week for next time.
Sue and Mike J
December 08

Sue and Mike J - March 2014

“Thank you so much for the warm welcome. We found the cottage spotlessly clean and so cosy.Your garden is brilliant and we sat hours on the terrace watching the birds and butterflies You dont find it everywhere and we enjoyed the difference. We have already re booked and look forward to seeing you again!
Mary Price August 2008”

Mary Price -

“We enjoyed a restful week at Foxes Reach, just what I needed after an unexpected 5 days in hospital.The Wye Valley is so beautiful and it was interesting to see the river in flood. Thank you for providing a lovely cottage in a wonderful location for visitors to enjoy.
Bobbie Hosie and family”

Bobby Hosie -

We came back to Foxes Reach for the second time and it wont be the last.We had a wonderful family holiday and your new hot tub was a roaring success with our boys.We had forgotten how lovely the area was -and how comfortable the cottage.Thank you! See you next year! The Davidson family

Davidson -

“Thank you for a fabulous stay at your beautiful cottage. We have had such a relaxing stay and a lovely birthday- relexation being something normally tricky with a 1 and a 3 year old!
We cannot fault anything but especially loved the hot tub, the woodburner, and the fact that you literally supply everything a person could require. Thank you for your added touches and the vidka which make it a delightful place to stay.Both us and the kiddies loved tintern Abbey and had great food at the Anchor and the Fountain ( only 5 mins away).
We can really receommend the prizewinning Village shop in Brockweir complete with cafe and play area. A pleasure to visit!
We will definitely be back!
The Pyers.
December 2013”

The Pyors -

We just spent 5 weeks over the Christmas period in this cosy cottage which is situated in an idyllic setting next to the River Usk. The cottage is exactly how it looks in the advert and has great amenities and the hosts (Malcolm and Fiona) couldn’t have been more accommodating – we even had a christmas tree with all the trimmings. We were very comfortable and enjoyed the garden feeding the birds, watching the squirrels and even saw an owl – and have already made enquiries about returning for another 5 weeks. Had quite a few delicious meals in the local pub The Black Bear, which is located about a mile away and Usk is very convenient, quaint and has great amenities (good Indian restaurant and local Spar shop). Thoroughly enjoyed our stay and would highly recommend a stay at this cottage.

Vanilla Guest - February 2014
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