Reviews from our guests

There are several places where our guests leave us comments.

Not everyone writes in our books ( and they were plastic wrapped during the pandemic which meant many did not ) – but some people do write by hand in the visitor books in each cottage ( sometimes even signed by the pets! ) Sometimes people forget to write in the book and e mail us later. We faithfully copy these comments as they come in and we upload them here. The only thing we ever hide or alter is the full guest name and address for obvious reasons of privacy.

Secondly we encourage our guests to write about us on the site through which they booked (Trip Advisor, Air B and B, Cottages.com, Freetobook  etc)

As you will see we do have brilliant reviews. They are genuine, not a “fix” and  and its not that nothing ever goes wrong!  Although our standards are very high just occasionally, in the real world,  things are bound to happen. Machines fail, something breaks. The successive good reviews are  because if something does go awry, and if our guests tell us about it  during their stay,  we do move heaven and earth to fix it while those guests are still with us. People greatly appreciate this effort  on our part  and we guarantee  we always make it. If once in a while a review is less than wonderful it is  almost always the case that it was outside our control ( internet down or slow in the whole area for example)  or we were only advised about a problem after those guests had departed when there was nothing we could do to make it better.

Although the weather was not at its best, we had a delightful holiday in your lovely cottage. The surrounding area provides all the family with a wonderful choice of adventures. We particularly enjoyed the Forest of Dean railway, Tredegar House and country park and Symonds Yat West and East including a Kingfisher boat cruise.
We loved the garden and especially the hot tub.
Thank you for all that kind treats you left for us.
The Price family from Blackpool and Chessington

The Price family from Blackpool and Chessington - September 2014

The cottage has been a lovely relaxing place to come back to after many castle visits – Castle Coch and Raglan were both highlights. Lots of lovely walks and so many places to visit. The Black Bear and Nags Head both served good meals with great service.
10/10.
Martin and Tracey Pirouet
Jersey

Martin and Tracey Pirouet -

Have had a wonderful time in this beautiful cottage. During the week we’ve been to Puzzlewood, Clearwell Caves and Enchanted Forest, The Roman Museum amphitheatre and baths,and The Big Pit, Bristol Zoo, Chepstow Castle and Symonds Yat. Really, really don’t want to leave.
Eating, we’ve eaten in The Anchor,, Royal George Hotel and the Rose and Crown for dinner- all lovely, fab food and friendly welcome.
Thanks so much
The Jones family
Dartford Kent

The Jones family - August 2014

Such a beautiful setting and the house very comfortable and welcoming. As this was a family gathering in this and Vanilla Cottage and family home, we were 18 converging near Tintern. Picnic lunch here and dinner at The Anchor were the highlights for catching up and being together. On other days, some went jogging,,, some went walking,some went to the Abbey. Our French friends were particularly impressed. Some went to Chepstow Museum and in between there was a great deal of talking, reading and relaxing!
Bravo Fiona and Malcolm
Mackenzie Family
France and China!

Mackenzie family - July 2014

Wonderful weather- glorious sunshine. Very relaxing- could not ask for more. Top moment- Buzzards swooping overhead while we ate breakfast on the patio!
Mackenzie family
York and Devon

Mackenzie family -

What a lovely cottage! So well equipped. We were all very comfortable and had a thoroughly enjoyable stay. The weather this week Couldn’t have been better- who needs ” the Med” when it’s like this! We were taken with how quiet it is up here. It was great that the “Pooch” was allowed in so many pubs for our evening meals. Everyone was so welcoming. Would love to come back for a return visit. Excellent throughout.
Mike, Sue, Carol, Mark, Liam and Rosie
Kettering

Mike, Sue, Carol, Mark, Liam and Rosie -
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